Shipping policy

GoFastExplorers makes every effort to ship orders as soon as possible. Our fabrication facility, and industry partners enable us to directly ship from the source, but gofastexplorers.com may need to obtain parts from altenate locations and sources to complete orders.

 

All orders will be processed immediately. Most orders will be received within 7 business days. Some products are custom built to order. These products can have an additional lead time of up to 8 weeks before they are shipped. If your item is out of stock or is a custom order and will be delayed for any reason, we will contact you via e-mail or by phone.  All fiberglass products typically have a 4-6 week lead time. You will receive a tracking number via email as soon as your shipment is scheduled.

By default, our site calculates UPS shipping rates. We reserve the right to ship with other carriers and you will be notified via email of any changes. We use FedEx and UPS services in addition to USPS, as well as various ltl carriers.

 

LTL (Truck) Freight

Flat rate and calculated shipping applies to all truck freight. We will provide you with a tracking number when the shipment leaves, please check in on the shipment at least once a day while it is transit. If you are having freight shipped to a residential address, you will need to make yourself available to the carrier. They need to call you to set up an appointment for the delivery. If you are not available to take the phone call, the shipment will incur storage fees, and/or return delivery fees. GoFastExplorers is not responsible for these fees, and any other return shipping fees that may be needed to get the shipment back to you.

You, the buyer must inspect the packaging and the products carefully upon receiving them, then accept or deny the shipment, and if need be, notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver’s presence. A signed receipt without any notation releases the carrier as well as GoFastExplorers from any further damage claim. Discovery of damages after a clear delivery becomes the responsibility of the you, the buyer.